User Feedback-Driven Prioritization
😰 Problem
Without prioritizing the backlog based on user feedback, development decisions may result in features that are not well-received or used. Resources might be allocated to less impactful tasks, delaying the delivery of features that truly matter to users. Incorporating diverse opinions from your team can lead to a more complete understanding of the product’s needs and potential improvements.
✅ Solution
Collaborative team prioritization based on Voting board data helps you figure out which features are most important to users.
Aggregated board shows the top problems in the product, the most popular product areas, and what specific features to focus on next in each area.
Workflow Overview
Prepare Voting boards and start collecting feedback
Sync feedback from multiple sources using native integrations and decide on voting board privacy.
Integrate with task trackers like Linear, Jira Cloud, Jira Server, Asana, ClickUp, YouTrack, Trello to organize user feedback and its context in one place.
Create ideas from the issues in your backlog tracker.
Structure feedback by collecting ideas, bugs, features, etc., separately.
Set up privacy: private boards for internal feedback from your teams or public ones for customers.
Use company logo, colors, dark or light theme and UI language.
Set your domain as board's host and email notification.
Push feedback to the internal backlog
It's not easy to manage multiple backlogs — link requests with task tracker issues.
Link Request with Backlog. See the complete picture: development and customer sides for task tracker issues and customer requests.
Push to Task Tracker. Push customer requests to Ducalis' backlog for future prioritization or directly to your task tracker. Works for Asana, Jira Cloud, Jira Server, Trello, ClickUp, YouTrack, Linear, GitHub.
Incorporate customer insights when prioritizing backlog
Identify top-requested ideas, understand what users really need, and make customer insights part of your prioritization process.
Any Prioritization Framework. Apply RICE, WSJF or build your custom prioritization framework.
Collect different opinions from your teammates.
Use Votes data to calculate Total Score.
Automate your workflow to deliver product updates
Sync ideas progress with your external tasks to keep customers update. Send Release Notes of new shipped features, work in progress and top requests.
Auto Statuses Update Rules. During development, issue status updates are synced with voting board status updates, and all your customers are in the loop about their requests and feedback.
Automatic email updates. When you update an idea, your users will automatically be notified via email.
Get instant feedback. Allow users to respond by clicking on emoji or send a comment directly.
Send Release Notes and write Announcements with AI.
Create Report to combine priorities in one place
Understand the top problems in the product, the most popular product areas, and which specific features to focus on next in each area.
Combine several boards into one Report. It allows you you to merge issues from different priority boards into one board.
Determine which issues to tackle first from among those on several boards.
See the results
✅ Up to 40% of the backlog was removed because these tasks were not useful for the product or the end-users.
✅ Improves understanding of development useful for internal and external service development and increases team engagement.
✅ By incorporating feedback loops and user insights into your prioritization process, you can make informed decisions based on real-world information, enhancing your product’s performance and user satisfaction.
✅ Aggregate customers feedback from many sources, link feedback to features, make smart decisions about priorities, and invent new ideas together.