Customer Feedback Management software

Collect feedback from:

Discord

·

Slack

·

Telegram

Collect Ideas from Slack

Transform Slack conversations into actionable product decisions. Effortlessly capture, prioritize, and act on valuable feedback from your team, customers, and community.

Capture ideas seamlessly within your Slack workflow.

Get real-time alerts for new requests and comments, context included.

How to Use Slack with Ducalis

User-Centric
Feedback Collection

New Users

Create a Free Account

If you don't have a Ducalis Account

Create a Free Account

If you don't have a Ducalis Account

Existing Users

Add Slack

Add Slack to Existing Ducalis Account

Add Slack

Add Slack to Existing Ducalis Account

How it Works

Help Article

Add Slack to Existing Ducalis Account

Help Article

Add Slack to Existing Ducalis Account

From Slack Conversations to Impactful Product Improvements with Ducalis

Seamless Workflow Integration

Effortlessly extract ideas, feature requests, and bug reports from Slack conversations.

Allow users to contribute their thoughts without disrupting their Slack experience.

Seamless Workflow Integration

Effortlessly extract ideas, feature requests, and bug reports from Slack conversations.

Allow users to contribute their thoughts without disrupting their Slack experience.

Seamless Workflow Integration

Effortlessly extract ideas, feature requests, and bug reports from Slack conversations.

Allow users to contribute their thoughts without disrupting their Slack experience.

Amplify Your Slack Community's Voice

Empower users to influence product decisions and improvements directly. Create new ideas from any message and keep authors in the loop.

Amplify Your Slack Community's Voice

Empower users to influence product decisions and improvements directly. Create new ideas from any message and keep authors in the loop.

Amplify Your Slack Community's Voice

Empower users to influence product decisions and improvements directly. Create new ideas from any message and keep authors in the loop.

AI-Powered Feedback Restructuring

  • Transform unstructured feedback from Discord conversations into a structured format that aligns with your company's idea description style.

  • AI intelligently rewrites and organizes the captured feedback, ensuring clarity and consistency.

  • Seamlessly adapt the language of the restructured feedback to match your company's preferred terminology and communication style.

  • Never lose valuable insights with the change history feature, which keeps track of all idea modifications, ensuring full transparency and traceability.

AI-Powered Feedback Restructuring

  • Transform unstructured feedback from Discord conversations into a structured format that aligns with your company's idea description style.

  • AI intelligently rewrites and organizes the captured feedback, ensuring clarity and consistency.

  • Seamlessly adapt the language of the restructured feedback to match your company's preferred terminology and communication style.

  • Never lose valuable insights with the change history feature, which keeps track of all idea modifications, ensuring full transparency and traceability.

Flexible Privacy and Feedback Levels

Manage the level of privacy for your voting boards.

Create dedicated public boards for all users and private boards for paid users, patrons, or VIPs.

Flexible Privacy and Feedback Levels

Manage the level of privacy for your voting boards.

Create dedicated public boards for all users and private boards for paid users, patrons, or VIPs.

Flexible Privacy and Feedback Levels

Manage the level of privacy for your voting boards.

Create dedicated public boards for all users and private boards for paid users, patrons, or VIPs.

Transparent Feedback Loop

Keep your Slack users' informed and engaged throughout the feedback process.

Provide automatic status updates to idea contributors and voters.

Transparent Feedback Loop

Keep your Slack users' informed and engaged throughout the feedback process.

Provide automatic status updates to idea contributors and voters.

Transparent Feedback Loop

Keep your Slack users' informed and engaged throughout the feedback process.

Provide automatic status updates to idea contributors and voters.

end-to-end prioritization

Prioritize product decisions based on the collective wisdom of your Slack community.

Merge external community requests with internal plans, bugs, refactoring, and more.

end-to-end prioritization

Prioritize product decisions based on the collective wisdom of your Slack community.

Merge external community requests with internal plans, bugs, refactoring, and more.

end-to-end prioritization

Prioritize product decisions based on the collective wisdom of your Slack community.

Merge external community requests with internal plans, bugs, refactoring, and more.

Bridge Slack and Development

Enable a smooth flow from Slack conversations to actionable tasks. Integrate Ducalis with Jira Cloud/Server, Linear, Asana, ClickUp, YouTrack, Trello, Github, Slack, Telegram, Discord.

Bridge Slack and Development

Enable a smooth flow from Slack conversations to actionable tasks. Integrate Ducalis with Jira Cloud/Server, Linear, Asana, ClickUp, YouTrack, Trello, Github, Slack, Telegram, Discord.

Bridge Slack and Development

Enable a smooth flow from Slack conversations to actionable tasks. Integrate Ducalis with Jira Cloud/Server, Linear, Asana, ClickUp, YouTrack, Trello, Github, Slack, Telegram, Discord.

How Companies Leverage
Slack Integration

Capturing Spontaneous Ideas

During a team brainstorming session in a Slack channel, several great ideas emerge. With a simple click, you send the most promising messages to Ducalis, instantly creating structured ideas ready for further discussion and action.

Preserving Customer Feedback

A customer shares valuable feedback in your support Slack channel. You use Ducalis to capture and structure this feedback, ensuring it's properly tracked and considered for future product improvements.

Managing Cross-Team Suggestions

Employees from different departments share improvement suggestions in various Slack channels. By using Ducalis to capture these ideas, you create a centralized repository of cross-functional insights, making it easier to identify and act on valuable suggestions.

Streamlining Remote Collaboration

Your remote team discusses potential solutions to a project challenge in Slack. As consensus forms around specific ideas, you use Ducalis to capture and structure these solutions, creating a clear action plan that everyone can reference and contribute to.

Works with the tools your team already uses

Native integration with your existing tools to sync tasks and feedback ideas.

Asana

ClickUp

Discord

GitHub

Linear

Jira Cloud

Jira Server

Slack

Telegram

Trello

YouTtack

Works with the tools your team already uses

Native integration with your existing tools to sync tasks and feedback ideas.

Asana

ClickUp

Discord

GitHub

Linear

Jira Cloud

Jira Server

Slack

Telegram

Trello

YouTtack

Works with the tools your team already uses

Native integration with your existing tools to sync tasks and feedback ideas.

Asana

ClickUp

Discord

GitHub

Linear

Jira Cloud

Jira Server

Slack

Telegram

Trello

YouTtack

The Decision-Making Toolkit for Delivering Impactful Things in

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