Cookie Policy of Ducalis.io

This document informs Users about the technologies that help Ducalis.io to achieve the purposes described below. Such technologies allow the Owner to access and store information (for example by using a Cookie) or use resources (for example by running a script) on a User’s device as they interact with Ducalis.io.

For simplicity, all such technologies are defined as "Trackers" within this document – unless there is a reason to differentiate.

For example, while Cookies can be used on both web and mobile browsers, it would be inaccurate to talk about Cookies in the context of mobile apps as they are a browser-based Tracker. For this reason, within this document, the term Cookies is only used where it is specifically meant to indicate that particular type of Tracker.

Some of the purposes for which Trackers are used may also require the User's consent, depending on the applicable law. Whenever consent is given, it can be freely withdrawn at any time following the instructions provided in this document.

Ducalis.io uses Trackers managed directly by the Owner (so-called “first-party” Trackers) and Trackers that enable services provided by a third-party (so-called “third-party” Trackers). Unless otherwise specified within this document, third-party providers may access the Trackers managed by them.

The validity and expiration periods of Cookies and other similar Trackers may vary depending on the lifetime set by the Owner or the relevant provider. Some of them expire upon termination of the User’s browsing session.

In addition to what’s specified in the descriptions within each of the categories below, Users may find more precise and updated information regarding lifetime specification as well as any other relevant information — such as the presence of other Trackers — in the linked privacy policies of the respective third-party providers or by contacting the Owner.

To find more information dedicated to Californian consumers and their privacy rights, Users may read the privacy policy.

Activities strictly necessary for the operation of Ducalis.io and delivery of the Service

Ducalis.io uses so-called “technical” Cookies and other similar Trackers to carry out activities that are strictly necessary for the operation or delivery of the Service.

First-party Trackers

  • Further information about Personal Data

    localStorage (Ducalis.io)

    localStorage allows Ducalis.io to store and access data right in the User's browser with no expiration date.

    Personal Data processed: Trackers.

Third-party Trackers

  • Tag Management

    This type of service helps the Owner to manage the tags or scripts needed on Ducalis.io in a centralized fashion.

    This results in the Users' Data flowing through these services, potentially resulting in the retention of this Data.

    Google Tag Manager (Google LLC)

    Google Tag Manager is a tag management service provided by Google LLC.

    Personal Data processed: Trackers and Usage Data.

    Place of processing: United States – Privacy Policy.

  • Handling payments

    Unless otherwise specified, Ducalis.io processes any payments by credit card, bank transfer or other means via external payment service providers. In general and unless where otherwise stated, Users are requested to provide their payment details and personal information directly to such payment service providers. Ducalis.io isn't involved in the collection and processing of such information: instead, it will only receive a notification by the relevant payment service provider as to whether payment has been successfully completed.

    Stripe (Stripe, Inc.)

    Stripe is a payment service provided by Stripe, Inc.

    Personal Data processed: billing address, email address, first name, last name, payment info, purchase history, Trackers, Usage Data and various types of Data as specified in the privacy policy of the service.

    Place of processing: United States – Privacy Policy.

    Storage duration:

    • __stripe_mid: 1 year

    • __stripe_sid: 30 minutes

    • m: 2 years

    • pay_sid: 1 year

  • Collection of privacy-related preferences

    This type of service allows Ducalis.io to collect and store Users’ preferences related to the collection, use, and processing of their personal information, as requested by the applicable privacy legislation.

    iubenda Privacy Controls and Cookie Solution (iubenda srl)

    The iubenda Privacy Controls and Cookie Solution allows the Owner to collect and store Users’ preferences related to the processing of personal information, and in particular to the use of Cookies and other Trackers on Ducalis.io.

    Personal Data processed: Trackers.

    Place of processing: Italy – Privacy Policy.

    Storage duration:

    • _iub_cs-*: 1 year

    • usprivacy: 1 year

  • Platform services and hosting

    These services have the purpose of hosting and running key components of Ducalis.io, therefore allowing the provision of Ducalis.io from within a unified platform. Such platforms provide a wide range of tools to the Owner – e.g. analytics, user registration, commenting, database management, e-commerce, payment processing – that imply the collection and handling of Personal Data.

    Some of these services work through geographically distributed servers, making it difficult to determine the actual location where the Personal Data are stored.

    Webflow (Webflow, Inc.)

    Webflow is a platform provided by Webflow, Inc. that allows the Owner to build, run and host Ducalis.io. Webflow is highly customizable and can host websites from simple blogs to complex e-commerce platforms.

    Personal Data processed: Trackers, Usage Data and various types of Data as specified in the privacy policy of the service.

    Place of processing: United States – Privacy Policy – Opt out.

Other activities involving the use of Trackers

Basic interactions & functionalities

Ducalis.io uses Trackers to enable basic interactions and functionalities, allowing Users to access selected features of the Service and facilitating the User's communication with the Owner.

  • Handling activities related to productivity

    This type of service helps the Owner to manage tasks, collaboration and, in general, activities related to productivity. In using this type of service, Data of Users will be processed and may be retained, depending on the purpose of the activity in question.

    These services may be integrated with a wide range of third-party services disclosed within this privacy policy to enable the Owner to import or export Data needed for the relative activity.

    Calendly (Calendly, LLC)

    Calendly is a service provided by Calendly, LLC, that facilitates online scheduling of appointments.

    Personal Data processed: calendar information, email address, name and Trackers.

    Place of processing: United States – Privacy Policy.

  • Interaction with live chat platforms

    This type of service allows Users to interact with third-party live chat platforms directly from the pages of Ducalis.io, in order to contact and be contacted by Ducalis.io‘s support service.

    If one of these services is installed, it may collect browsing and Usage Data in the pages where it is installed, even if the Users do not actively use the service. Moreover, live chat conversations may be logged.

    Crisp Widget (Crisp IM SARL)

    The Crisp Widget is a service for interacting with the Crisp live chat platform provided by Crisp IM SARL.

    Personal Data processed: Data communicated while using the service, Trackers, Usage Data and various types of Data as specified in the privacy policy of the service.

    Place of processing: France – Privacy Policy.

Measurement

Ducalis.io uses Trackers to measure traffic and analyze User behavior with the goal of improving the Service.

  • Analytics

    The services contained in this section enable the Owner to monitor and analyze web traffic and can be used to keep track of User behavior.

    Google Analytics 4 (Google LLC)

    Google Analytics 4 is a web analysis service provided by Google LLC (“Google”). Google utilizes the Data collected to track and examine the use of Ducalis.io, to prepare reports on its activities and share them with other Google services.

    Google may use the Data collected to contextualize and personalize the ads of its own advertising network.

    In Google Analytics 4, IP addresses are used at collection time and then discarded before Data is logged in any data center or server. Users can learn more by consulting Google’s official documentation.

    Personal Data processed: browser information, city, device information, latitude (of city), longitude (of city), number of Users, session statistics, Trackers and Usage Data.

    Place of processing: United States – Privacy Policy – Opt Out.

    Storage duration:

    • _ga: 2 years

    • ga*: 2 years

    Amplitude Analytics (Amplitude Inc.)

    Amplitude Analytics is an analytics service provided by Amplitude Inc.

    Personal Data processed: browsing history, coarse location, device information, email address, first name, last name, login history, Microphone permission, phone number, primary account information, Trackers, Usage Data and User ID.

    Place of processing: United States – Privacy Policy.

    Storage duration:

    • amp_*: indefinite

    ChartMogul (ChartMogul Ltd)

    ChartMogul is an analytics service provided by ChartMogul Ltd, that allows the Owner to analyze revenue and Users’ (commercial) activity on Ducalis.io.

    Personal Data processed: financial information, Trackers and Usage Data.

    Place of processing: Germany – [Privacy Policy](https://chartmogul.com/privacy/#:~:text=ChartMogul Ltd only keeps and,legally required to retain it.).

  • Heat mapping and session recording

    Heat mapping services are used to display the areas of Ducalis.io that Users interact with most frequently. This shows where the points of interest are. These services make it possible to monitor and analyze web traffic and keep track of User behavior.

    Some of these services may record sessions and make them available for later visual playback.

    Microsoft Clarity (Microsoft Corporation)

    Microsoft Clarity is a session recording and heat mapping service provided by Microsoft Corporation.

    Microsoft processes or receives Personal Data via Microsoft Clarity, which in turn may be used for any purpose in accordance with the Microsoft Privacy Statement, including improving and providing Microsoft Advertising.

    Personal Data processed: clicks, country, custom events, device information, diagnostic events, interaction events, layout details, mouse movements, page events, positional information, scroll-to-page interactions, session duration, time zone, Trackers and Usage Data.

    Place of processing: United States – Privacy Policy.

    Storage duration:

    • ANONCHK: 10 minutes

    • CLID: 1 year

    • MR: 7 days

    • MUID: 1 year

    • SM: duration of the session

    • _clck: 1 year

    • _clsk: 1 day

How to manage preferences and provide or withdraw consent

There are various ways to manage Tracker related preferences and to provide and withdraw consent, where relevant:

Users can manage preferences related to Trackers from directly within their own device settings, for example, by preventing the use or storage of Trackers.

Additionally, whenever the use of Trackers is based on consent, Users can provide or withdraw such consent by setting their preferences within the cookie notice or by updating such preferences accordingly via the relevant consent-preferences widget, if available.

It is also possible, via relevant browser or device features, to delete previously stored Trackers, including those used to remember the User’s initial consent.

Other Trackers in the browser’s local memory may be cleared by deleting the browsing history.

With regard to any third-party Trackers, Users can manage their preferences and withdraw their consent via the related opt-out link (where provided), by using the means indicated in the third party's privacy policy, or by contacting the third party.

Locating Tracker Settings

Users can, for example, find information about how to manage Cookies in the most commonly used browsers at the following addresses:

Users may also manage certain categories of Trackers used on mobile apps by opting out through relevant device settings such as the device advertising settings for mobile devices, or tracking settings in general (Users may open the device settings and look for the relevant setting).

Consequences of denying consent

Users are free to decide whether or not to grant consent. However, please note that Trackers help Ducalis.io to provide a better experience and advanced functionalities to Users (in line with the purposes outlined in this document). Therefore, in the absence of the User's consent, the Owner may be unable to provide related features.

Owner and Data Controller

Tendee Inc

1178 Broadway

3rd Floor #1165

New York, NY 10001

Owner contact email: hello@ducalis.io

Since the use of third-party Trackers through Ducalis.io cannot be fully controlled by the Owner, any specific references to third-party Trackers are to be considered indicative. In order to obtain complete information, Users are kindly requested to consult the privacy policies of the respective third-party services listed in this document.

Given the objective complexity surrounding tracking technologies, Users are encouraged to contact the Owner should they wish to receive any further information on the use of such technologies by Ducalis.io.

Definitions and legal references

Personal Data (or Data)

Any information that directly, indirectly, or in connection with other information — including a personal identification number — allows for the identification or identifiability of a natural person.

Usage Data

Information collected automatically through Ducalis.io (or third-party services employed in Ducalis.io), which can include: the IP addresses or domain names of the computers utilized by the Users who use Ducalis.io, the URI addresses (Uniform Resource Identifier), the time of the request, the method utilized to submit the request to the server, the size of the file received in response, the numerical code indicating the status of the server's answer (successful outcome, error, etc.), the country of origin, the features of the browser and the operating system utilized by the User, the various time details per visit (e.g., the time spent on each page within the Application) and the details about the path followed within the Application with special reference to the sequence of pages visited, and other parameters about the device operating system and/or the User's IT environment.

User

The individual using Ducalis.io who, unless otherwise specified, coincides with the Data Subject.

Data Subject

The natural person to whom the Personal Data refers.

Data Processor (or Data Supervisor)

The natural or legal person, public authority, agency or other body which processes Personal Data on behalf of the Controller, as described in this privacy policy.

Data Controller (or Owner)

The natural or legal person, public authority, agency or other body which, alone or jointly with others, determines the purposes and means of the processing of Personal Data, including the security measures concerning the operation and use of Ducalis.io. The Data Controller, unless otherwise specified, is the Owner of Ducalis.io.

Ducalis.io (or this Application)

The means by which the Personal Data of the User is collected and processed.

Service

The service provided by Ducalis.io as described in the relative terms (if available) and on this site/application.

European Union (or EU)

Unless otherwise specified, all references made within this document to the European Union include all current member states to the European Union and the European Economic Area.

Cookie

Cookies are Trackers consisting of small sets of data stored in the User's browser.

Tracker

Tracker indicates any technology - e.g Cookies, unique identifiers, web beacons, embedded scripts, e-tags and fingerprinting - that enables the tracking of Users, for example by accessing or storing information on the User’s device.

Microphone permission

Allows accessing and recording microphone audio from the User's device.

Legal information

This privacy statement has been prepared based on provisions of multiple legislations, including Art. 13/14 of Regulation (EU) 2016/679 (General Data Protection Regulation).

This privacy policy relates solely to Ducalis.io, if not stated otherwise within this document.

Latest update: May 02, 2023