Bugs Prioritization Framework Template

The simplest and popular method to decide which issues should be tackled first to make the software better and safer for users.


Find balance between time and resources available.

  • Relevance — Helps to understand if the bug still exist and remove it from a backlog.

  • Frequency — Shows how often users can face with it and broken their workflow.

  • Severity — Means how badly the bug has affected the application’s functionality.

  • Front Time — Time estimates for Front-End development.

  • Back Time — Time estimates for Back-End development.

How it works

Bugs fixes prioritization helps teams decide which issues should be tackled first to make the software better and safer for users.

  1. Collect all reported bugs and issues in a central system, like Ducalis. Connect your task tracker and import bugs, or create them in Ducalis.

  2. Customize this framework under your need – it can vary depending on your project.

  3. Assign a weight to each criterion to indicate its relative importance. In the framework we did it for you, but you can change it. For example, you might assign a higher weight to criteria like “Severity” and “Frequency” compared to less criteria.

  4. Evaluate each bug to understand its relevance, frequency, severity and development time with this framework. The following are general tips for prioritizing bugs:

    • Bugs that occur frequently or affect a large number of users should be given higher priority.

    • Bugs that affect core functionality or negatively affect users should be given the highest priority.

    • Bugs that can be easily reproduced and consistently observed are generally easier to diagnose and fix.

    • If users have provided feedback or complaints about specific bugs, these should be given serious consideration. User feedback can highlight issues that may not be immediately obvious to the development team.

    • Consider the resources required to fix each bug, including development time.

  5. Get the Calculated Total Score of each bug. The bugs with higher total scores are considered higher priority.

  6. Review the prioritized list of bugs and make any necessary adjustments based on your team’s expertise and context. Some bugs might need to be reevaluated if new information emerges. Some bugs can be removed from you backlog because of irrelevance. The fewer bugs you have open at any given time, the less time you'll spend on each one.

  7. Implement the prioritized bug list to the team workflow.

Why Do You Need to Prioritize Bugs?
  1. It can help you to better understand the bug and how it affects your product. By understanding the bug in this way, you can improve the design of your product or fix the bug before it becomes a bigger problem.

  2. It can help you to determine which bug is causing the most problems. By identifying which bug is causing the most trouble, you can work to fix it first. This will help to prevent further issues from occurring.

  3. It can help you to track down who is responsible for fixing them. This information can help you to keep track of progress made towards fixing the bug.